Last Updated: October 13, 2025
At Acrylic Photo Print (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website acrylicphotoprint.com and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
Personal Information You Provide
When you use our website and services, we may collect the following personal information:
Account Information:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Payment Information:
- Credit card details (processed securely through our payment processor)
- Billing information
- Transaction history
Order Information:
- Photos and images you upload
- Product specifications (size, quantity)
- Order history
- Delivery preferences
Communication Information:
- Messages sent through our contact forms
- Email correspondence
- Customer service interactions
- Feedback and reviews
Information Automatically Collected
When you visit our website, we automatically collect certain information:
Device Information:
- IP address
- Browser type and version
- Operating system
- Device type (mobile, tablet, desktop)
Usage Information:
- Pages visited
- Time spent on pages
- Links clicked
- Referring website
- Search terms used
Cookies and Tracking Technologies:
- Session cookies
- Preference cookies
- Analytics cookies
- Marketing cookies
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing and Fulfillment
- Process and complete your orders
- Create your custom acrylic prints
- Arrange shipping and delivery
- Send order confirmations and updates
- Handle returns and exchanges
Customer Service
- Respond to your inquiries and requests
- Provide customer support
- Resolve disputes and troubleshoot problems
- Send you technical notices and updates
Communication
- Send you order status updates
- Notify you about changes to our services
- Provide important information about your account
- Send promotional emails (with your consent)
Business Operations
- Improve our website and services
- Analyze usage patterns and trends
- Conduct research and development
- Prevent fraud and enhance security
- Comply with legal obligations
Marketing and Advertising
- Send you promotional offers and updates
- Display targeted advertisements
- Conduct surveys and collect feedback
- Measure marketing campaign effectiveness
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our business:
Payment Processors:
- To process your payments securely
- To verify payment information
Shipping Carriers (USPS):
- To deliver your orders
- To provide tracking information
Technology Providers:
- Website hosting services
- Email service providers
- Analytics platforms
- Customer relationship management systems
Production Partners:
- To manufacture your custom acrylic prints
- To ensure quality control
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes (subpoenas, court orders)
- Enforce our terms and conditions
- Protect our rights, property, or safety
- Protect the rights and safety of our users
- Prevent fraud or illegal activities
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information with third parties when you give us explicit permission to do so.
4. Your Uploaded Photos and Images
How We Handle Your Photos
Storage:
- Your uploaded photos are stored securely on our servers
- We use industry-standard encryption to protect your images
- Photos are retained only as long as necessary to fulfill your order
Usage:
- We use your photos solely to create your custom acrylic prints
- We do not use your photos for any other purpose without your consent
- We do not share your photos with third parties except as necessary to fulfill your order
Ownership:
- You retain all rights to your uploaded photos
- We do not claim any ownership of your images
- We do not use your photos for marketing unless you give explicit permission
Deletion:
- You can request deletion of your photos at any time
- Photos are automatically deleted after 90 days of order completion
- Deleted photos cannot be recovered
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Security Measures
Technical Safeguards:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Firewall protection
- Access controls and authentication
Organizational Safeguards:
- Employee training on data protection
- Limited access to personal information
- Confidentiality agreements with staff
- Incident response procedures
Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
6. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device to collect standard internet log information and visitor behavior.
Types of Cookies We Use
Essential Cookies:
- Required for website functionality
- Enable shopping cart features
- Maintain user sessions
Performance Cookies:
- Collect information about website usage
- Help us improve website performance
- Track page visits and navigation
Functionality Cookies:
- Remember your preferences
- Personalize your experience
- Store language and location settings
Marketing Cookies:
- Track your browsing across websites
- Display relevant advertisements
- Measure ad campaign effectiveness
Managing Cookies
You can control cookies through your browser settings:
- Block all cookies
- Delete existing cookies
- Accept or reject cookies on a case-by-case basis
Note: Disabling certain cookies may limit website functionality.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability
- Request a copy of your personal information
- Receive your data in a portable format
Correction
- Update or correct inaccurate information
- Complete incomplete information
Deletion
- Request deletion of your personal information
- Request removal of your uploaded photos
Restriction
- Limit how we use your information
- Object to certain processing activities
Opt-Out
- Unsubscribe from marketing emails
- Opt out of targeted advertising
- Decline non-essential cookies
Withdrawal of Consent
- Withdraw previously given consent at any time
To Exercise Your Rights
Contact us using the information provided at the end of this policy. We will respond to your request within 30 days.
8. Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Data Transfers
Our services are based in the United States. If you access our website from outside the US, your information may be transferred to, stored, and processed in the United States.
By using our services, you consent to the transfer of your information to the United States and agree that US law will govern the collection and use of your information.
11. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this privacy policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Typical Retention Periods:
- Order information: 7 years (for tax and accounting purposes)
- Uploaded photos: 90 days after order completion
- Marketing data: Until you opt out or request deletion
- Account information: Until you request account closure
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Your CCPA Rights
- Right to know what personal information we collect
- Right to know if we sell or share your personal information
- Right to opt out of the sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
We do not sell your personal information.
Shine the Light Law
California residents can request information about personal information shared with third parties for direct marketing purposes once per year.
13. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing
- Contract performance (order fulfillment)
- Consent (marketing communications)
- Legitimate interests (business operations)
- Legal obligations (compliance)
Your GDPR Rights
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint with supervisory authority
14. Do Not Track Signals
Some browsers include a “Do Not Track” feature. Our website does not currently respond to Do Not Track signals. We track user activity as described in this privacy policy.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Notification of Changes:
- We will post the updated policy on this page
- We will update the “Last Updated” date
- For material changes, we will notify you via email or website notice
Your Continued Use:
- Continued use of our services after changes constitutes acceptance
- We encourage you to review this policy periodically
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Acrylic Photo Print
Email: Contact us through our website contact form
Phone: Available on our website
Mail: Available upon request
Response Time: We will respond to your inquiry within 48 business hours
17. Consent
By using our website and services, you consent to our Privacy Policy and agree to its terms.
Thank you for trusting Acrylic Photo Print with your personal information and precious memories. We are committed to protecting your privacy and providing you with exceptional service.